JournooHelp

Voice Transcription Error

Your recording didn’t turn into text, or an error message appeared. Here’s what each message means and what to do.

Common messages

  • “Transcription failed. Please try again.” A temporary hiccup. Retry.
  • “We couldn’t catch any speech.” The mic didn’t pick up words. Speak a little closer.
  • “Microphone permission is required.” Enable the microphone for Journoo in your phone’s settings.
  • “Daily transcription limit reached.” You’ve hit the cap for today.

Recording basics

  • Record up to 10 minutes at a time.
  • Recording stops on its own after about 10 seconds of silence.
  • Interruptions like phone calls will stop a recording, and transcribe what was recorded up to that point.

Misspelled names?

Add names or jargon to Transcription Hints in Settings.

Still stuck

Contact us with what the message said. We try to do everything possible to prevent transcription errors.

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